REFUND POLICY
Refund Policy
At Alex Maton Personal Training, we value your time and commitment to achieving your fitness goals. To ensure fairness and consistency for all clients, please review our refund and cancellation policy below.
Cancellation Policy
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All sessions require a minimum of 48 hours' notice for cancellation or rescheduling.
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If you cancel or reschedule within the 48-hour window, the session will be fully charged and non-refundable.
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Cancellations made with more than 48 hours' notice will not incur any charges, and we will happily reschedule your session at a time that suits you.
Refund Policy
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Refunds are not available for missed sessions or cancellations made within the 48-hour notice period.
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For clients who purchase session packages and are unable to complete them due to unforeseen circumstances, refunds for unused sessions may be considered on a case-by-case basis. Please get in touch to discuss your situation.
How to Cancel or Reschedule
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To cancel or reschedule a session, please contact me as soon as possible via:
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Email: alexmaton1234@yahoo.co.uk
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Phone: 07957730434